Shipping Policy

HOW MUCH IS SHIPPING?

We offer Expedited Shipping at a flat rate of $15.99 or Standard Shipping of $6.99 per order. If the total amount of your order exceeds $50, the shipping will be free.

CAN I STILL CHANGE OR CANCEL MY ORDER?

If you need to make any changes to your order, please contact us at support@cityheroz.com before 3pm PST.  We will not be able to make any changes beyond that period.

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched

If you do not receive one, please email support@cityheroz.com

All orders require a signature on delivery, make sure your supplied address is attended during business hours

WHICH COURIER DO YOU USE?

cityheroz.com uses FEDEX, USPS ,DHL

IS SIGNATURE REQUIRED FOR DELIVERY?

A signature is required upon receipt of goods.  Please make sure you or someone is available to receive the package.